Here’s the secret to drive away new customers…
Sunday, April 26th, 2009Ok, let me give you a word of advice. If you’re planning on developing a mobile, wireless, or internet application, then the best way to deter users from using your product, game, or service is to force them them to sign-up or register. I know that it’s an industry standard to have all your users to sign-up or register, but believe me, today’s customers are tired of having to register just to use every new application or service that pops up. Here’s some of the major reasons why people DON’T want to register:
- The registration process could be time intensive
- The user my be required to give personal information
- The user my be required to give their email address (and you can spam them)
- The user will have to try to remember yet another username and password pair
- The user may have to read a long license, disclaimer, or privacy policy (which protects YOU, not them)
Currently, I’m at the point where I’m walking away from the sites where I have to sign up, unless it’s REALLY worth the hassle. And guess what? Your potential customers are doing the same thing.
So, what are we doing differently with BlogRadio (coming in June 2009 to the Ovi store)? Take a look at the beta version of the BlogRadio Desktop Manager, shown below:

The whole purpose of the Desktop Manager is to allow users to manage the list of blogs that they want to hear on the BlogRadio Mobile application. So, if we don’t force the user to sign up, the how can we determine the data coming from one copy of the Desktop Manager among the thousands of copies of the Desktop Manager?
Key codes.
If you look at the bottom-left section of the image above, you’ll see that we assigned a key code to this particular user. When the user initializes their mobile client for the first time, all they need to do is enter in the key code that’s clearly shown on their Desktop Manager. We now have everything that we need to send their personal blog list to their mobile client. And of course, the user is happy because they don’t have to register.

